​SKILLS Unlimited Staffing

Customer Service Representative


Commercial insurance company in West Little Rock, Arkansas, is looking for an experienced, professional, and self-motivated Underwriting Assistant to provide additional support to the underwriter in determining whether clients can qualify for insurance policies and products.


Pay: $14-$17 an hour, depending on experience

Hours: 8:00 to 5:00, Monday through Friday


DUTIES

  • Communicate with several other departments, team members, branches and bureaus to accomplish cross-functional company set goals.
  • Collaborate with agents and underwriters, gathering information for renewals, endorsements, corrections, and issues requiring escalation.
  • Develop and underwrite applications for insurance products, keenly assessing client needs and cross-selling policies to ensure optimal coverage.
  • Work in a paperless environment in operations servicing new and renewal accounts including billing, auditing, endorsements and policy issuance.
  • Maintain accurate file documentation of all underwriting decisions, forms or correspondence as determined by company policy or supervisor discretion.
  • Provide timely and efficient service to producers, policyholders, internal service departments and bureaus.
  • Assist with sales of products and policies.


QUALIFICATIONS AND EDUCATION

  • At least one years' experience in customer service
  • Administrative experience
  • Ability to type at least 40 wpm
  • High school diploma or equivalent